POWER Contacts Call Center

KEEP YOUR CUSTOMERS INFORMED, GET VALUABLE FEEDBACK AND MAXIMIZE YOUR RELATIONSHIPS.

Immediate and Powerful Customer Contact with PEAK PERFORMANCE.

  • No “connect and wait” on calls
  • Maximum attempts at work and at home before leaving a message
  • Customized Scripts/Surveys
  • Immediate Communication of Service Appointments
  • Immediate Notification of Customer Feedback

    Call Center Services:
  • Appointment Setting for Major Repairs
  • CSI/SSI Surveys
  • Inactive Customer Recapture
  • Declined Service Follow-up
  • Recall Campaigns
  • Targeted Prospecting
  • Sales Incentives/Promotions
  • New Model Introduction
  • Extended Service Contracts
    		•  PEAK’s Exclusive Features:
  • Progressive Dialing
  • Power Reports
  • Quality Control Training

    Flexible Value-Added Options:
  • Free E-mail Acquisition
  • Free Database Corrections
  • Free eMinders
  • Free Spanish Speaking Services
  • Free Appointment Setting Management
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